FAQ

The choice depends on your specific needs, such as material type (solder paste, glue, IC Tray, etc.), factory floor space, budget, and automation goals. We recommend you contact our sales engineers for a free consultation. We will analyze your situation and provide a tailored, optimal solution.

Certainly. We provide comprehensive service support, including:

● Professional Installation & Commissioning: Our engineers will perform on-site installation and ensure successful integration with your systems.

● On-site Operation Training: We provide systematic training for your warehouse managers and operators until they are proficient.

● Ongoing Technical Support: We offer remote technical support and rapid after-sales response to ensure your production remains stable and efficient.

Our Inductive Intelligent Racks typically utilize RFID technology. Each reel is equipped with an RFID tag, and each bin has a built-in reader. When a reel is placed in or taken out, the system automatically and wirelessly identifies and records the material information without any manual scanning. This greatly enhances operation speed and accuracy, offering a "pick-and-go" Intelligent experience.

Yes, absolutely. Sunntol's Intelligent storage products (cabinets, racks, towers) are designed with integration in mind. We provide standard API interfaces that can connect with major MES, ERP, and SMT factory systems. This enables data synchronization for material information, inventory alerts, and production order calls, helping you build a true data flow for the "Intelligent factory".

Traditional racks are merely physical storage. Our Intelligent Racks and Towers are IoT (Internet of Things) devices. The key differences are:
● Intelligent Management: Integrated with RFID or sensing technology to automatically record material access, enabling real-time inventory visibility.
● Error-Proofing: Can interface with MES systems to light up and indicate the required material, effectively preventing picking errors and boosting production efficiency.
● Data Traceability: All material transactions are logged and traceable, including operation time and operator, meeting the traceability requirements of high-end manufacturing.

An Intelligent Solder Paste Management Storage Cabinet is a high-precision storage device designed for SMT production lines. It addresses critical issues caused by uncontrolled temperature, humidity, and improper handling of solder paste, such as oxidation, reduced activity, and printing defects. By providing precise constant temperature & humidity control, automatic access logging, and FIFO (First-In, First-Out) management, it significantly improves soldering quality and reduces waste.